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| Contact: Bob Gills, CEO, CallCenterCareers.com
1-877-562-8588 or 303-527-1440 ext. 10 bgills@bouldervalleypartners.com FOR IMMEDIATE RELEASE SURVEY: CALL CENTER EMPLOYEES CALL IN SICK FOR VARIOUS REASONS OTHER THAN BEING SICK BOULDER, CO, April 25, 2003 - When Call Center Careers surveyed 873 call center professionals to determine their reasons for calling in sick, other than actually being sick, 34% of respondants revealed that they call in sick because they do not feel appreciated for the work they do. 27% indicated that they call in sick because they like calling in sick. Of the remaining respondents, 19 % say they call in sick because they don't like their jobs, 10% call in sick because they don't like the company they work for and 9% don't like how their boss treats them. "Its clear that job satisfaction is very important to employee productivity," according to Bob Gills, President and CEO of Call Center Careers "Obviously, if an employee is out 'sick', they aren't being productive. As time goes by, we continue to see that employee job satisfaction makes a huge difference in many aspects of an employee's job performance and longevity." About Call Center Careers
Call Center Careers Call Center Careers is a jobs search engine that unites job seekers and employers within the call center, customer service, telemarketing, telesales, help desk, sales and CRM industries, from entry level through executive management. Call Center Careers provides call centers with a powerful and cost-effective solution for recruiting key employees. CallCenterCareers.com can be reached at 1-877-562-8588 by email. ###
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