Customer Service Jobs
Finding customer service jobs at CallCenterCareers.com is easy. Post your customer service resume and employers will invite you to apply for their jobs. We'll show you how. Learn more about how to write a great customer service resume. Use Call Center Careers to prepare for your customer service interview.
Most employers posting jobs on Call Center Careers operate inbound customer service centers. After signing up, you gain access to our excellent job seeker tools, including
- resume post
- cover letter post
- customer service job search
- search by location and key words
- other customer service resources
Post your Customer Service Resume and Cover Letter
Use the Powerful Job Search Tool
Customer Service: The Job
Customer service centers handle in-coming calls which are automatically routed through a special automated switch board called an ACD or simply "switch".
Customer service representatives are expected to handle paperwork and communicate with customers via e-mail in keeping with today's constantly changing and growing technologies. To do so, reps must be trained to take full advantage of the technology.
Many reps enjoy their jobs because they grow and gain new technology and interpersonal communication skills. Such new skills are important because they may lead to better jobs with better pay.
Many Call Center Jobs are with companies that allow the employee to work at home. These home based jobs (also called "virtual jobs") can be with small or lage companies. Some require tenure and a good performance track record prior to allowing the employee to work at home, others not.
Some of these home based jobs are 100% work-at-home, others may involve travel - so be sure to read the job description carefully. For instance, a company may need a sales executive who sells call center services. This person may work out of their home office, but could spend 25% to 75% of their time traveling to client locations.
How to Land That Customer Service Job
Its called by many titles: Call Center Job, Customer Service Job, Contact Center Job, Help Desk Job, Service Desk Job, Customer Care Job - even Customer Experience Job! And they all involve dealing with people. But you don't get that job unless you prepare for it. So to help you get ready to write that great customer service resume, and to prepare for your customer service interview, click on any of these links. If you want to stand apart from the crowd, be prepared. And then go land that customer service job!