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Many Call Center Jobs are with companies that allow the employee to work at home. These home based jobs (also called "virtual jobs") can be with small or lage companies. Some require tenure and a good performance track record prior to allowing the employee to work at home, others not.
Some of these home based jobs are 100% work-at-home, others may involve travel - so be sure to read the job description carefully. For instance, a company may need a sales executive who sells call center services. This person may work out of their home office, but could spend 25% to 75% of their time traveling to client locations.
How to Land That Customer Service Job
Its called by many titles: Call Center Job, Customer Service Job, Contact Center Job, Help Desk Job, Service Desk Job, Customer Care Job - even Customer Experience Job! And they all involve dealing with people. But you don't get that job unless you prepare for it. So to help you get ready to write that great customer service resume, and to prepare for your customer service interview, click on any of these links. If you want to stand apart from the crowd, be prepared. And then go land that customer service job!