Capital One Company Profile

Our Culture

"At Capital One, we strive to attract the best people and to give them the opportunity to be great. An essential part of our approach is to bring together associates with diverse perspectives, backgrounds and experiences which reflect the customers and communities we serve. The diverse talents of our people provide a critical advantage in the marketplace as we work together to build an enduringly great company."

-Richard D. Fairbank

Founder, Chairman and CEO

Partner with Creative, Goal-Oriented Peers

You'll collaborate with other creative and goal-oriented team members-whether developing innovative products or delivering quality customer service-in an environment where you can achieve your full potential. And we take it a step further: You'll have direct ownership for executing your ideas and providing effective customer solutions.

Balance Your Life and Work

You have family, friends, and interests outside of Capital One®, and our campus environment gives you the flexibility to manage your work and personal life. Our bank locations and call centers provide opportunities for you to select your shifts-including part-time roles-so you can find the right work hours for your current needs.

Give Back

Our associates take time off to apply the skills they use daily at work to the challenges faced by community partners. In fact, last year, more than 70 percent of our associates gave back through our Community Corps programs.

Enjoy What You Do

Across the company, we encourage managers and teams to build camaraderie through special events. Activities may include a special team lunch or volunteer opportunity.

Our Environment

Across Capital One, you'll find specially designed state-of-the-art facilities that support your specific role-from collaborating to form smart, innovative ideas to serving our customers with respect and quality. Take a look at what you'll find at our different work environments:

• Corporate Campuses

  Our campus facilities provide a backdrop for different work styles, whether you need to find a quiet space for thoughtful work or schedule a videoconference to connect people at different locations. Our flexible work environment encourages in-the-moment information exchanges and innovative discussions. Wireless computers and BlackBerry devices keep associates connected-whether working on campus, at a local café or from their home office. Amenities at select sites include fitness/health centers, meeting facilities, cafes, nursing mother rooms, rental car agencies and car washes.

• Bank Branches

  In our retail banking business, we focus on building and adapting branches that allow associates to start strong service with personal greetings at the door. One-on-one meeting space supports confidential, tailored customer service-and technology gives associates ready access to the latest corporate products and services.

• Production Locations

  Associates have fast access to the right information for answering customer questions. These locations-which include our customer call centers-provide team-building resources and convenient on-site amenities.

Our Commitment to You

Learn. Grow. Excel.

Over time, you may want to advance into a leadership role or grow your skills and talents in other areas. When you're ready for a new challenge, we'll provide the resources and support-including an online career center available 24/7 and in-person counseling sessions-to help you make the right choice for you.

Our nationally recognized training organization-known officially as Capital One® University-helps you gain the skills and talents you need for specific roles now and down the road. Our learning resources start with traditional classroom courses, online learning tools and the latest business news and research, available through our own library.

If you want to continue your education-whether to pursue an advanced degree or study to work in another part of our business-we'll help pay for it.

Our Benefits

Our people aren't just numbers. Why should our rewards be? We provide a competitive pay package and diverse benefits that match the diverse needs of our associates.

These benefits include:

• Life insurance
• Flexible spending accounts
• Managed income protection
• Financial benefits

Specialty benefits include:

• Medical, dental and vision coverage-including domestic partners
• Adoption support
• Paid time off with vacation and holidays
• Health and fitness-on-site centers or discounts to local facilities
• 24-hour telephone assistance

Note: Specific benefit programs may vary among Capital One's subsidiaries.

Where You Fit In

As we continue to diversify our product offerings, career opportunities at Capital One® expand exponentially.

Career growth often arises through moves to different parts of our organization, and it's never been easier to explore and pursue your next career steps right here. In support of our associates, we have launched an online career center to find the tools and information to make informed career choices.

If you have questions about finding the right opportunities for you at Capital One, start with our Career Development Assessment tool. Use this online resource to identify your interests and align them with different jobs at Capital One-and start mapping out your career here.