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Contact: Bob Gills, CEO, CallCenterCareers.com
1-877-562-8588



FOR IMMEDIATE RELEASE

Survey Suggests Outsourcing Is Common, But Not All Jobs Go Overseas

BOULDER, CO, November 16, 2004 - When Call Center Careers surveyed 1072 call center professionals to determine whether jobs were being outsourced, 32% of respondants revealed that they had recently lost their jobs and their job had been outsourced overseas. Another 16% indicated their jobs had been outsourced but the job remained within the USA. About 53% of respondants indicated that their jobs had not been outsourced.

"Call centers are outsourcing positions to help save costs and many of those jobs are being filled overseas, " said Bob Gills, President and CEO of Call Center Careers. "However, not all jobs are going overseas, which should be a comfort to those who are currently looking for work."

"I suspect that as the outbound call center industry continues to grapple with the do not call list, more and more of these types of jobs will be shipped overseas, where it is easier to circumvent the law" he said.


About Call Center Careers

Call Center Careers is a jobs search engine that unites job seekers and employers within the call center, customer service, telemarketing, telesales, help desk, sales and CRM industries, from entry level through executive management. Call Center Careers provides call centers with a powerful and cost-effective solution for recruiting key employees.

CallCenterCareers.com can be reached at 1-877-562-8588 by email.

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