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Lack of Promotional Opportunities and Unfair Pay Are Leading Sources of Job Dissatisfaction Among Call Center Employees
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Allowing Agents to Work from Home is a Successful Strategy for Call Centers
Call Centers Plan for Growth in 2001 Despite Softening Economy
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CALLCENTERCAREERS.COM Survey Reveals the Best & Worst Tools for Prescreening and Assessing New Call Center Agents
Call Center Job Seekers Vote That Recognition for Hard Work is Nearly as Important as Pay
March 7, 2002 - CALLCENTERCAREERS.COM Selected as one of the Best Employment Web Sites by Weddle's Guide to Employment Web Sites 2002
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